LockGuard Terms of Service

Version: V1.0

Effective date: November 8, 2026

Last updated: November 8, 2026

1. What the App provides

On iOS / iPadOS the App provides the following capabilities, subject to the version you install:

• App protection: access verification for selected apps based on the system Screen Time capabilities;
• App hiding, app categories and website protection;
• Protection modes, lock schedules and location triggers;
• Local vault: importing, viewing, exporting and deleting photos and files;
• Disguise: changing the home screen icon, app name and unlock style;
• Intruder capture, unlock logs and one-tap re-lock;
• Membership subscription and the related extended benefits.

2. License and restrictions

We grant you a personal, non-transferable, non-sublicensable, limited license to use the App on Apple devices that you lawfully own. You may not:

• reverse engineer, decompile, crack or otherwise tamper with the App, or bypass its verification and protection mechanisms;
• rent, lend, sell or distribute the App or any derivative service based on the App;
• use the App for activities that violate laws and regulations, infringe the lawful rights of others, or endanger cybersecurity;
• use the App to hide or transfer illegal content or to evade statutory supervision.

3. System capabilities and results

• App protection relies on system authorization (Screen Time / Family Controls), system scheduling and code signing status. Revoking authorization, turning off the relevant system settings, jailbreaking, system upgrades or signing anomalies may cause protection to stop working.
• Interception of app launches by the system is subject to scheduling delays. We cannot guarantee interception in real time in every case, and we are not responsible for the behavior of third-party apps.
• Membership features, notifications, widgets and background triggers are affected by the system version, device model and power policies. Actual results depend on your device.
• Uninstalling the App deletes the configuration, vault contents and logs stored on the device. Please export important files in advance. We do not promise to recover deleted local data.

4. Passcode, authentication and data

• The App has no general account system. You set the access passcode yourself and must keep it safe. We cannot view or recover your plaintext passcode.
• The "recovery email" is used only to reset local access credentials. It cannot restore a lost encryption key. If the key or the installation identity on your device is lost, the old email cannot restore the previous vault contents.
• Changing or unbinding the recovery email and resetting the passcode require completing the current local verification first.
• Please back up important vault contents yourself. You must ensure that the content you import comes from lawful sources and does not infringe the rights of others.

5. Subscription and payment

• Membership is an auto-renewing subscription. The actual price, trial eligibility, discounts and payment confirmation are those shown on the Apple purchase page.
• The subscription renews automatically and is charged within 24 hours before the end of each billing period, unless you turn off auto-renewal in your system account settings before the current period ends.
• You can view, change or cancel the subscription in "Settings → Apple Account → Subscriptions". After cancellation, the benefits already in effect continue until the end of the current period.
• Refunds are handled by Apple under its policies. We do not process refunds directly.
• Turning features off, revoking authorization and exporting existing content do not depend on continued subscription. The scope of free features is as described in the App.

6. User conduct

You are responsible for the content you store or process through the App and for your own actions. You bear the consequences of any violation of laws or these Terms, and you must compensate us or any third party for losses caused by such violation.

7. Intellectual property

The software, interface, icons, text and related intellectual property of the App belong to us or the respective rights holders. Without written permission, you may not copy, modify, distribute or use them commercially. Content you store in the vault remains yours.

8. Disclaimer and limitation of liability

• The App is provided "as is". To the extent permitted by law, we make no express or implied warranties of merchantability or fitness for a particular purpose.
• We are not liable for losses caused by system limitations, third-party app behavior, device failure, force majeure, your own misuse, or failure to keep your passcode safe.
• To the maximum extent permitted by law, we are not liable for indirect, incidental or punitive damages arising from the use of the App. Our aggregate liability shall not exceed the amount you actually paid for the App in the twelve months before the claim arose.
• This section does not exclude or limit liability that cannot be excluded or limited under mandatory law.

9. Changes, suspension and termination

• We may adjust or suspend part of the services due to feature iteration, compliance requirements or operational arrangements, and will give notice in the App where possible.
• If you breach these Terms, we may suspend or terminate the service provided to you.
• Termination does not affect rights and obligations already accrued. Data processing is governed by the Privacy Policy.

10. Privacy

We process your personal information in accordance with the LockGuard Privacy Policy. Please read it before use. Together with these Terms, it constitutes the entire agreement between you and us.

11. Governing law and disputes

The formation, validity, interpretation and dispute resolution of these Terms are governed by the laws of the People's Republic of China. Disputes arising from these Terms shall be resolved through friendly negotiation; if negotiation fails, either party may bring a lawsuit before a competent people's court.

12. Miscellaneous

• If any provision of these Terms is held invalid, the remaining provisions remain in effect.
• We may update these Terms, and material changes will be notified in the App. Continued use after the update constitutes acceptance.
• If you have questions about these Terms, contact us via "Settings → Feedback" in the App.

See also: LockGuard Privacy Policy